【保修状态查询】 - 华为服务与支持 - 华为手机官网
终端产品保修及延保状态查询
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产品包装盒或手机背贴上有相应的IMEI/MEID、SN或MAC号；
关于和德意外保障服务购买状态及服务进度查询，请登录：
因保修期信息更新需要一定时间，建议新购机用户三五天后再查询。保修期按照国家三包法执行，如果您有任何疑问，请拨打华为热线为您进一步核实，感谢您选择华为公司产品，祝您体验愉快。
预计到期日
您的设备可以支持
延长服务宝
延长服务宝
当前状态：
延长终端产品的保修服务时间（仅针对产品主机，不包括配件、充电器和非内置电池等）。
当前状态：
可使用次数：
可享受华为提供的保养服务，如手机贴膜、手机清洁（不拆机）等。
碎屏服务宝
碎屏服务宝
当前状态：
可使用次数：
服务有效期内，终端产品在正常使用过程中因意外坠落、碰撞、挤压，造成屏幕破碎或者开裂时，可免费更换一次华为原厂原装屏幕组件。
处理保修期间范围造成的意外伤害
处理保修期间范围造成的意外伤害
当前状态：
可使用次数：
在保修期内，您可以免费维修保修期内的设备，或在华为授权服务中心更换带有一定数量服务费用的更换产品，以防被保修期内设备由于处理意外损坏而失败。 （仅适用于手机，不包括配件，充电器和非内置电池等）。
单程免费物流服务
单程免费物流服务
当前状态：
在保修期内，如果定期使用设备时意外碰撞，脱落或挤压时屏幕部件发生断裂或龟裂，则可以免费更换原件一次。
双程免费物流服务进行维修
双程免费物流服务进行维修
当前状态：
中国大陆正规渠道购买的手机、平板、可穿戴设备以及部分固网产品，无论保内、保外维修，寄修服务运费均由华为承担，消费者无需承担运费
当前状态：
激光雕刻是指HUAWEI针对特定型号提供的个性化定制服务。 您可以在设备的后盖上雕刻最喜爱的单词/图案。
您可以查阅华为终端产品相关的保修政策； 了解华为
如果您对产品保修状态及保修截止日期有异议，可以将相关的购买凭证（发票）反馈给我们，以便我们核实修改，
关于和德意外保障服务购买状态及服务进度查询，请登录：
因保修期信息更新需要一定时间，建议新购机用户三五天后再查询。保修期按照国家三包法执行，如果您有任何疑问，请拨打华为热线为您进一步核实，感谢您选择华为公司产品，祝您体验愉快。
该产品不符合消费者权益法规定的保修服务条件。 有关详细信息，请咨询购买地点。
1. 该产品可享受付费维修服务。 详情请致电热线。.
2. 请参阅 .
3. 如果您对搜索结果或华为中国保修政策有任何疑问，请提供有效的POP（购买凭证）以验证IMEI / MEID / MAC / SN。
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返回穿戴设备
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