麦德龙有哪些部门UFO是那个部门?

11被浏览5597分享邀请回答1添加评论分享收藏感谢收起0添加评论分享收藏感谢收起写回答摘要:在多数实体零售商处于“烧钱”运营电商时,麦德龙不仅线上销售和毛利实现双增长,整体销售增长近300倍,其整个电商的投资亦维持了行业内少有的正向盈利。
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财年(截至日),德国麦德龙集团销售额小幅下滑1.2%,但麦德龙中国却另外景象,销售额达到26.62亿欧元,同比增长17.4%。
在中国实体零售企业的业绩多数大幅下滑、增长乏力时,麦德龙逆势增长说明了什么?
也许这就是积极拥抱变化,以及数字化转型显现出来的效果。
与国内大润发、沃尔玛、家乐福、步步高、华润万家、大商集团等均选择自建电商的路径不同,麦德龙走的是平台模式切入的“两条腿走路”——基于门店的官网O2O和基于入驻阿里平台的天猫旗舰店模式。
这使得,在多数实体零售商处于“烧钱”运营时,麦德龙不仅线上销售和毛利实现双增长,整体销售增长近300倍,其整个电商的投资亦维持了行业内少有的正向盈利。
被大多数零售商看不上的“依附”和被“牵制”的平台模式,德国零售商麦德龙到底是如何思考的?四年的电商化转型下来麦德龙到底收获了什么?
平台模式赚到盈利
回溯麦德龙做互联网转型的四年,实际上,跌了不少“跟头”。
但是,回过头来看,电商转型实则又没有“跌掉”公司多少钱。麦德龙中国电商事业部总经理陶源说,这就是好的一面。赌未来是要赌的,但不要“烧钱”,成本没有太高。
“小赌怡情”这个不那么贴切的描述,可算是对麦德龙过去四年电商化转型的一个剖面的呈现。
2011年9月,麦德龙着手成立电子商务部门,并于当年在淘宝商城开设官方旗舰店。当年底,还与厦门一家电商企业阳光1号联合打造了主营原装进口食品的精品网上超市。
经营B2B业务的麦德龙网上商城则于2012年5月正式上线。2013年,麦德龙成为淘宝生活平台“购便利”的首批合作方,同时加入京东开放平台,开设麦德龙健康生活馆。与网上商城的B2B业务相比,后两者主要面向个人消费者。不过,购便利和京东麦德龙健康生活馆都不理想,麦德龙很快停止两个渠道的合作。
陶源说,“输了就知道这条路走不通了,然后就赶快换。”
即使到现在,麦德龙几乎每个月都有新的试水项目。“比如说这个模式试试看好不好,不行扔了,下个月再来个新的。试成的马上来第二轮,再成了马上来第三轮。”
频繁试错的结果是,麦德龙的电商能力在增强。摸透了中国电商格局的麦德龙也总是能聪明地去寻找养分,并获得养分。
比如,在麦德龙中国入驻天猫开天猫官方旗舰店这一事上,麦德龙就是成功的。
看看麦德龙天猫旗舰店的成绩,销售、毛利“双增长”,电商销售差不多增长300倍。2015年“双11”,麦德龙卖出235万升进口牛奶,占整个天猫平台售出牛奶的22%还多。
好的商品,当然也还需要麦德龙出色的“资源”获取能力。
这样一条跟国内零售同行迥异的路子,使得在多数实体零售商处于“烧钱”运营的培养状态时,麦德龙电商的投资罕见收获正向的盈利。
相比自建电商的大润发飞牛网2014年亏损约1.62亿元;2015年亏损约1.7亿元,以及行业内众多以亿元为单位的投入看。麦德龙的投入相比其它同行的确只算是“小赌了一把”。
除了转型电商的头两年,麦德龙的电商垂直B2B模式有一些亏损,开做电商到现在的四年,麦德龙的总投入不过几千万元,且基本花在“养团队”上。
“在中国互联网发展的现阶段,自建垂直网上商城如果没有很大的资金投入,在流量上很难和平台抗衡。”陶源说,麦德龙在探索电商化转型后发现,阿里、京东在线上的平台优势,好比是有人早就把北京三环以内90%的地都圈下来盖了很大的购物中心,后入者即使有再多的钱,人家不卖。但实体零售商可以通过入驻的方式进到里面,自然获得很多的流量;企业要自建通路也可以,但只能去到三环以外。三环以外当然也有客流,但建三环外又期待市中心一样的客流,引流费用就很贵了。
于是,麦德龙选择成了阿里生态系统的共建者。
陶源认为,所谓生态系统的共建就是你建我也建,你添一块砖我就添一块瓦,大家的关系比较平等,不觉得受牵制。
“他牵制不了我,他懂的我也懂,我懂的他未必懂。”陶源说,在分工上,大家各有不同。麦德龙承担的主要是欧洲商品的入华,打通路径,做好商品,阿里承担的是整个生态环境的建设,但是生态环境离开商品,离开服务也就不称之为商品服务。
O2O+ B2C的“一体两翼”
在平台模式初尝甜头后,麦德龙今年将继续纵向探索基于实体零售门店的电商出路。麦德龙开始提出“一体两翼”的概念,即以实体商场为本体,麦德龙的官网商城O2O和阿里合作的天猫旗舰店B2C作为“两翼”。
去年整整花了一年的时间,麦德龙把全国的81家连锁门店完成了网络的建设,创建和维护了麦德龙中国商品的信息库,解决了实体零售商普遍缺乏的商品详情页的问题。
“一家正常的大卖场,上万个SKU,每个月可能有1000个SKU是新进的,也有几百个甚至上千个SKU是淘汰出去的;同一款产品每个批次的产品都需要维护,比如进口牛奶,有的批次是8个月有效期,有的批次是10个月有效期;比如农夫山泉,每个不同的工厂出来的商品条形码都不一样,信息库都需要实时更新维护。”
“在线上网购,不能比在线下实体店的体验差;在线下买,不能感觉到价格吃了亏。”陶源说,这是麦德龙在摸索电商转型之后的体悟,实体店全渠道销售提升是方向。
麦德龙官网商城不以销售额来考量。“线下有相当一部分商品的销售受线上影响,如果不提供线上服务和信息,线下的销售会往下掉;但线上提供了信息,提供了服务,可能最终也还是会体现在门店销售。”
麦德龙的官方微信,目前有近180万粉丝受众,麦德龙每天进行个性化的信息推送。而信息推送的价值也被认为是体现在商场的销售当中。
陶源说,麦德龙的电商是“先摸着干”,还没到完全清晰的境地,但现在基本已形成一个雏形。
麦德龙的电商雏形是要把新的“两条腿走路”的战略贯彻下去——第一,完全放弃麦德龙官网商城的以B2C卖货为主的功能定位,改造成基于门店配送的以O2O为核心的平台;第二,卖货的战场转移至到天猫平台。
陶源介绍,麦德龙的电商模式最终是要通过会员管理机制使两个平台的实现“三通”。做到不管在哪里购买,都是一模一样的一个麦德龙。“不会有天猫的麦德龙,还有一个非天猫的麦德龙。”
而基于实体门店的O2O即将要展开的是门店优化。“我们要赋能商场成一个O2O服务中心,增加对周边新顾客的吸引力和对到店顾客的黏性,而不只是一个商品采买中心。有了O2O服务之后,就如同我们席龙总裁所说,‘顾客是从哪个渠道来的,我们不是很在乎了。’”
今年1月初,麦德龙在河南郑州与当地伙伴合作上线新的跨境展示厅项目。1000多平米的面积,1000多个SKU,结果对麦德龙郑州商场和麦德龙天猫旗舰店郑州区的订单量增长都有明显拉动效应。据《商业观察家》了解,麦德龙正在筹备将在广西开出第二家跨境展示厅。
陶源说,跨境电商展示厅项目和电商逻辑一样,都是赋能,都是为实体店引流,总体做大销售,而不用讨论线上线下。
“优化完成后,网站及各个渠道就会给门店引流,麦德龙的电商赋能就开始跑起来了。&”陶源说。
电商赋能传统零售部门
在完成“两条腿走路”的战略布局后,麦德龙中国电商还要开始向整个麦德龙集团进行赋能。
在阿里2016年大张旗鼓提出今年集团的中心战略是“赋能商家”时,麦德龙在2014年就将“Enable”写进了公司电商的战略定位中。
两年前,麦德龙中国提出的公司五大重点渠道是:现购自运商场、食品配送服务、连锁加盟、福利采购、电子商务。2016年,麦德龙“五大渠道”的提法已经悄然改变。前四大渠道没有变化,变化在电子商务——电子商务在麦德龙既是一个销售渠道,同时又成为一个“赋能器(Enabler)”。
“四个渠道都要得到电子商务的赋能,都要enable。”陶源告诉《商业观察家》,在麦德龙中国公司内部,“赋能项目”被唤做数字化转型,涉及到公司的每个方方面面。
麦德龙集团目前在全球有三条主要的产品线——现购自运商场、Real大卖场、万得城和Saturn电器大卖场。除了现购自运商场在中国进入正轨,成为集团全球业绩的新增长点,麦德龙的其他两条产品线亦面临要如何对待征战中国的机遇。
众所周知,对于一个全球跨国公司都觊觎的黄金市场,万得城已匆匆来过一趟,但在上海及周边开出9家门店后战略撤退。
到2020年中国人口将达到15亿,家庭月收入1.5万元以上的较富裕阶层消费欲望的增加值,将是2015年的三到五倍。这意味着,高端顾客群定位的麦德龙商场还有望在五年之后迎来一个目标客群更加放大的大爆发时期。
“极大的未来市场,与其孤军奋战,不如把麦德龙全球的其他’两兄弟’叫上联合作战、全线出击。”陶源介绍,基于麦德龙现购自运商场与Real折扣大卖场、万得城和Saturn电器卖场的商品和业态定位并不重叠,麦德龙“三兄弟”将借力互联网电商的转型渠道,抱团出击中国市场。
鲜为人知的是,从去年10月份开始,Real折扣大卖场的部分沐浴洗护、厨房家居、面膜等商品已经通过麦德龙天猫国际旗舰店试销,等于这家折扣卖场正式借助麦德龙现购自运的线上渠道向中国市场跨进了一只脚。陶源介绍,按三方合作计划,今年,麦德龙天猫旗舰店的商品会越来越丰富,麦德龙线上渠道会成为Real大卖场和万得城电器商城重新打开中国市场并且把生意做大的“桥头堡”。
相比大卖场业态的沃尔玛、家乐福,在华以快速的“跑马圈地”分享到中国连锁零售业“黄金十年”高速增长的红利,麦德龙坚持购地自建、仓储批发的业态模式使得他在门店规模扩张上落于人后,多年入华以来的不温不火甚至被诟病“德式老爷车”。
而现在,从麦德龙集团全面出击中国市场的野心来看,德国人对中国市场的耐心和韧劲一直不曾消褪。从连续两年麦德龙中国市场增长都以超过“双位数”的逆势增长趋势来看,麦德龙在依靠电商慢慢释放潜能。而在电商的新五年计划下,这趟德式老爷车或许将悄然蜕变成所向披靡的“德式战车”。
不过,在野心落地的过程中,难题就在于如何把互联网+的思路贯彻到麦德龙全公司。“比如说电商部门有职责和其他部门一起,比如对于采购部门,在互联网+情况下怎么来变采购的行为;采购部可以被电商赋能什么东西?同样,原来的质量管理体系怎么来变更,要加什么才是符合互联网+的市场环境。每个部门都需要坐下来跟电商部门一起来解决,而不是光一个电商部门怎么做。”陶源说。
按麦德龙的“两条腿走路”的电商模式,未来麦德龙门店周边三公里核心区的顾客,将用O2O的方式来覆盖,而不在核心区的顾客就将交给B2C,因为B2C的效率更高。
麦德龙未来也正准备在主要的大城市推出新的O2O方法,由顾客来选择配货时间。“比如最新鲜的蔬菜,在早上购买,麦德龙帮助顾客储藏在冷仓,下班后再配送给顾客,让顾客选择确定性的送货时间,不仅帮顾客HOLD住新鲜,也能节省成本。而这个点子,不是麦德龙的电商部门的创意,而是门店员工的点子。
“也就是说,当传统零售的其他部门被调动起积极性的时候,能激发出最大的效能。”陶源说,这是麦德龙电商赋能的逻辑。
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现购自运针对商业和专业顾客,拥有麦德龙和万客隆(仅限欧洲)品牌下的多家麦德龙现购自运商场。“现购自运”是指专业顾客在仓储式商场内自选商品,以现金支付并取走商品麦德龙集团公司运作分成四部分,麦德龙在中国的商场将达到40家。与传统的送货批发相比,现购自运的优势在于较好的性价比、食品和非食品分类范围广、即时获得商品,拥有六个独立销售区域及不同品牌、更长的营业时间。麦德龙现购自运的目标顾客包括餐饮业,建立了锦江麦德龙现购自运有限公司。1996年,麦德龙在上海开设了第一家商场。特别是在生鲜食品的供应上,包括水果/蔬菜、活鱼。商场提供17000种以上食品,30000种以上的非食品。在未来的3到5年内、酒店业。麦德龙是世界第一的现购自运制商业集团。1964年,OttoBeisheim博士在德国成立了第一家针对专业顾客的麦德龙现购自运有限公司,1971年第一家海外商场开业,其它部分则针对零售销售和最终顾客。麦德龙于1995年来到中国并与中国著名的锦江集团合作、奶制品。现购自运的麦德龙集团是全球批发市场的领头羊、肉制品、食品、非食品贸易服务商以及机构采购
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鄂ICP备号-1Dubai Metro
Dubai Metro
Wednesday 20 December 2017 (UAE)
Dubai Metro Mass Transit public transport system
Dubai Metro information
The Dubai Metro (previously known as the Dubai Light Rail Transport DLRT, or Metro Dubai project) is Dubai's version of the London Underground, New York Subway, Vienna U-Bahn, Munich S-Bahn, or various other mass-transit system. The metro operates both above ground and below ground with
ferrying passengers to metro stations to provide a cheap and efficient public transport system for Dubai residents and visitors. Launch date of the
was 09 September -09) for some stations with the remainder opening in 2010, and for the
... June ... October ... November 2010 ... August 2011 ... 10 September 2011.
The Dubai Metro is the first public transportation system of this type in the UAE and the Middle East. Sort of. The Jumeirah
was the first to start operating in May 2009 (and
apparently has a monorail shifting food around in their catering facility). One major feature of the Dubai Metro is that the trains are driverless (resulting in lots of tourist photos of visitors at the front of the train going &Wheeeeeeeeeee!&).
Dubai Metro operating times
Last train starts one hour before closing time, one at each end of each line, so adjust your sprint to the station cut-off time accordingly.
Express trains operate on the Red Line at 0530 and 0540, stopping at a limited number of stations. Normal service starts at 0550.
Train frequency increases during peak hours.
During Eid and other special holidays, metro finish timings are usually extended by an hour or two. Sometimes if holiday is on a Friday, start time is 0600 or 0900, and for New Years Eve the metro is extended until early morning or 24 hours.
2013 New Years Eve timings: 0530 to midnight on 31 Dec 2013, and 24 hours midnight 31 Dec 2013 to midnight 01 Jan 2014. From 1600 on 31 Dec 2013 to 1600 on 01 Jan 2014 metro trains will operate a &skip-stop& system meaning each train will only stop at one of the three stations near Burj Khalifa Downtown Dubai - Business Bay MS, Burj Khalifa Dubai Mall MS, and Financial Center MS, and skip the other two according to the RTA announcement (some newspapers incorrectly reported that the metro would only operate at those three stations). Expect mad queues and congestion from about 10pm to 2am on New Year's Eve, even if just trying to cross Sheikh Zayed Road using the pedestrian walkways around Downtown Dubai metro stations.
Saturday-Wednesday
Red Line normal operating hours1
Green Line normal operating hours1
operating times Red Line
Ramadan 2013 operating times Green Line
Ramadan 2012 operating times
Red Line timing from 01 Oct 2012 (trial)
(Red Line)
(Red Line)
Normal timings from 03 Sept 2011
(6am-midnight)
Normal operating times after 15 Oct 2010
(6am-11pm)
Normal operating times
(6am-11pm)
(2pm-12am)
operating times
Eid and National Day 2009
(630am-1230am)
0630 or 1400 to 0030
opening hours
(6am-12am)
(2pm-12am)
Conflicting information supplied by the RTA (Aug 2013) - Friday start time 1300 or 1400 (should be 1300?), Thursday finish time 2300 or 2400 (should be 2400?), weekday start time , or 0600 - should be 0530 for Red Line express trains, and 0550 for normal services on Red and Green Lines. Times given in italics are correct as far as we know.
Dubai Metro Museum project
project will see art museums installed at various stations by the start of Art Dubai 2015 in March 2015 (WAM news 17 Mar 2014).
Phase one of the project will cover 4 metro stations with works of art from 4 different themes (which stations not named in initial report): Islamic Arts and Arabic Calligraphy Museum, Inventions Museum, Contemporary Art Museum, and Visual Art Museum.
DIFC pedestrian bridge from Dubai Metro
06 Feb 2014 - Brett Schafer, CEO of DIFC Properties, said &There are plans to have a bridge, similar to the one connecting the Metro station to Dubai Mall.& Source: Emirates 24-7 &DIFC plans footbridge to Dubai Metro station.& He didn't say when the passenger walkway would be built, or from which station. Emirates Towers on the Red Line is the closest station to DIFC (not Financial Center station).
Photography on or of the Dubai Metro
19 Aug 2013 - Ramadan Abdullah Mohammed, Director of the Rails Network Department or Rail Operations Department at the Dubai RTA was reported by Emirates 24-7 as saying &It is perfectly fine to take pictures from any angle on the Dubai Metro or its premises ... If a woman is upset because she was captured on a picture, she may report this case to the police. When an argument takes place on the Metro, this is reported to the police. ...& So according to this report of comments from the Dubai RTA:
Taking photos or videos of the Dubai Metro is permitted.
Taking photos or videos on or in the Dubai Metro is permitted.
Taking photos or videos of people without their permission is not permitted (UAE law, not Dubai Metro rules). Whether anything happens to you if you do, usually depends on whether or not the subject of your photograph makes a complaint to the police. See
But ... we have had personal experience of being told not to take photos in the Dubai Metro (by security guards in metro stations). So who knows ...
Dubai Metro expansion - Red and Green Lines
04 Feb 2014 (Gulf News) - by 2020 an additional 12 stations planned for the Red Line (total from 29 to 41 stations), and 11 stations on the Green Line (total from 20 to 31 stations), bringing the total number of stations on both lines to 70 (currently 47). Red Line extension from Rashidiya to Mirdiff (3.5 km), and from Jebel Ali to the Expo 2020 site near the new Al Maktoum International Airport (15 km). Green Line extension from Creek Station to Dubai Festival City, Ras Al Khor, International City, Silicon Oasis, Dubai Academic City (20.6 km). Total length of both lines will be 110 km.
07 Sep 2013 (WAM news) - announcement that
the Red Line would be extended from Rashidiya to Mirdif, and the Green Line from Al Jadaf to Academic City (expansion plans had been previously announced or reported). Extended tracks and additional stations expected to be operational before 2020. Work might start in 2014 according to some reports.
16 Jun 2013 (E24-7) - Dubai Metro Red Line extension from Jebel Ali MS to
Al Maktoum International Airport will be brought forward if
as host city.
Project cost estimated at AED 5 billion, construction time 3-4 years. Update: Dubai did win the Expo 2020 bid.
Dubai Metro expansion - Stage 2 and 3 (or Phase 2 and 3)
16 Jun 2013 (E24-7) - Stage II: Gold Line (previously called the Yellow Line?), Purple Line, Jumeirah Tram. Start date after 2020, project cost AED 45 billion. Additional 58 stations on track length of 91 km, bringing total rail network length to 200 km with 128 stations.
16 Jun 2013 (E24-7) - Stage III: Construction from . Blue Line and Violet Line (same as the Purple Line?) with additional 69 stations on 221 km of track.
Dubai Metro connection to the UAE rail network
16 Jun 2013 (E24-7) - three stations on the Dubai Metro network will allow passenger transfers and connections to the
(Etihad Rail): Al Maktoum Airport Station, Dubailand Station (Dubai Land Station), Central Station. Construction dates not reported, might not be until 2025 or later.
Train frequency and metro timing updates
Peak hours are
Thu according to RTA information. Or
also according to RTA information.
07 Aug 2013 - Eid metro times Thu 08 Aug 00 (next day), Fri 09 Aug 00 (next day), Sat and Sun 10-11 Aug 00 (next day) (RTA information). Red Line express trains from
as per normal operating schedule.
24 May 2013 - Frequency increased from 3&frac12; to every 3 minutes on the Red Line during peak traffic hours: from
for Rashidiya to Jebel Ali trains only, and from
for Jebel Ali to Rashidiya trains only. Revised schedule started at the beginning of May 2013. Outside peak hours, interval between trains is 6-8 mins.
23 Dec 2012 - train frequency every 2&frac12; mins during peak hours and every 6 mins at other times from 31 Dec to 01 Jan, trains will operate non-stop from 0600 on 31 Dec 2012 through to 2400 on 01 Jan 2013.
18 Jul 2012 - Red Line frequency every 4 mins, Green Line frequency every 6 mins during evening peak hours
in Ramadan 2012.
Express trains - &Metro Express& service
Express trains operate on the Red Line from Sat-Thu, first express train starts at end stations at 0530, second express train at 0540. Normal services start at 0550. No express trains on Fridays. Total journey time on express trains reduced by 10 minutes between Rashidiya and Jebel Ali end stations. Normal journey time is about 60-70 minutes.
Express trains stop only at the following stations: Rashidiya, Emirates, Al Rigga, Union Square, Khalid bin Al Waleed (Burjuman), Karama, Al Jafiliya, Emirates Towers, Noor Islamic Bank, First Gulf Bank, Dubai Internet City, Ibn Battuta, Jebel Ali according to an Emirates 24-7 report 30 May 2013, conflicts with previous information which said Dubai Airport terminals 1 and 3, Emirates HQ, Deira City Centre, World Trade Center, were also express train stops.
07 Aug 2013 - Some RTA information says Red Line start time is 0550 but express trains starting at 0530 are still in operation as far as we know. For example, Eid Al Fitr 2013 operating hours flyer supplied by the RTA says &Metro Express service Red Line is available at 5:30 am as usual.&
30 May 2013 - Metro Express service have been made permanent after a successful trial run. The number of daily express train passengers is about 700-800.
29 Sep 2012 - trial period of 5 months announced for Red Line express trains (might have been reported sooner?) on Sat-Thu. Two express trains - one at 0530, the second at 0540. Normal service from 0550. Stops only at Jebel Ali, Ibn Battuta, Noor Islamic Bank, World Trade Center, Al Karama, Khalid Bin Al Waleed (Burjuman), Union, Al Rigga, Deira City Center, Airport Terminal 1, Airport Terminal 3, Emirates HQ, Rashidiya.
Order a taxi from Dubai Metro
In May 2012 the Dubai RTA announced a service for
(Hailing of Taxis by SMS service). Only for Etisalat mobile phones at time of announcement, not Du (start date not supplied for Du phones).
Type R or G for Red or Green line, followed by station number (no spaces), followed by letter of station exit (no spaces), e.g. G12A, and send SMS to 4774. You should receive a text message reply confirming taxi availability.
Dubai Metro stations renamed
Dubai Marina station renamed as Damac Properties station (or Damac station). RTA announcement 17 Sep 2014.
Karama station renamed as ADCB station (Abu Dhabi Commercial Bank). RTA announcement 15 Sep 2014.
12 November 2012 (RTA announcement)
Jebel Ali Industrial station renamed as Danube station (on the Red Line).
Khalid Bin Al Waleed station renamed as Burjuman station (intersection of Red and Green Lines).
Dubai Metro length and train frequency update March 2011
Total operating length of the Red Line extended by 9 km to 53 km when Jebel Ali Station opens on 11 March 2011 (RTA press release 05 March 2011).
27 trains operating during morning peak hours, and 29 trains during evening peak hours.
Interval between trains 6-8 minutes during AM rush hour, and 5-6 minutes during PM rush hour.
Dubai Metro Red Line stations opening in late 2010
said all Red Line stations would be open by end 2010 (or possibly October 2010). But then, they've also said in the past that all Red Line stations would be open on 09 September 2009 (they weren't), and that the Green Line would be running by March 2010 (it wasn't).
Some stations are rumoured to be opening on 15 October 2010 - Business Bay, First Gulf Bank, DG Sharaf, Jumeirah Lake Towers, and Nakheel (31 August 2010). But don't hold your breath ... Update 07 October 2010 - apparently they will open on 15 October 2010 according to the RTA.
... The National reports on 31 August 2010 that Ramadan Mohammed, Director of Rail Operations at the RTA said &We will open some stations by the end of the year, in the fourth quarter, ... Some stations we may keep closed longer. All eight will not be opened at the same time,& making it sound like some stations won't open at all in 2010.
Dubai Metro operating times (announced by the RTA 30 August 2009)
Dubai Metro operating times to be extended from Friday 16 October 2010 when 5 new Red Line stations open (Thursday to 2400 instead of 2300, Friday from 1300 instead of 1400).
Frequency of trains is every 6 minutes during peak hours (), and every 8 minutes during off-peak times ().
Stopping time in stations is 20 seconds after 16 October 2010 (reduced from 30 seconds).
Operating times might be extended after all Red Line metro stations are open, according to reports in May 2010 after several stations were opened ... but don't hold your breath.
Note that the finish time is when the last train stops and parks itself for the night, not the start of the final run. Assume start time of last train is about 1 hour before and work your way forward from that depending on where you want to catch it.
New Years Eve operating times extended to 0300 on 01 January 2011 (night of 31 December 2010).
Dubai Metro highlights
How quiet, smooth, clean, and quick the trains are.
Shopping link at Mall of the Emirates station. Ok it's only a bunch of shops but it's just so much nicer than anywhere on the Circle Line.
Those wacky chandeliers at Khaled Bin Waleed station (was called BurJuman station).
The water theme at Khaled Bin Waleed station. You'd almost believe you really were underwater.
Dubai Metro history and displays at Union Square station.
Dubai Metro Lego model at Rashidiya station.
Walking out of an underground station to see a Dubai traffic jam that you're not part of - from Khalid Bin Walid, Union Square, Al Riga, or Deira City Centre stations.
Looking out the windows at the front or rear of the train (there's no pesky driver to get in your way).
Dubai Metro lowlights and whines
Pedestrian bridges over the Sheikh Zayed Road are closed when the metro trains stop running despite the RTA saying they would stay open. Update [when?] - passenger walkways are open 24 hours?
The trains don't start operating until 2pm on Fridays. Who told the timekeepers at the RTA that all Dubai residents slumbered until mid-afternoon? Go meet some bemused tourists at Dubai Metro stations on Friday mornings, and make new friends (perhaps that was what the RTA intended). Update: trains start operating at 1pm on Fridays.
Last train is at 11pm during the week. And with no sensible explanation from the RTA it's no surprise that many believe the rumour that the early closing was implemented for the benefit of taxi drivers. Update: operating times extended to midnight on week days, and 0100 on weekends.
No heavy baggage on the Metro. And yet the RTA put not one, but two metro stations at Dubai Airport. Not for travellers apparently. Update: As of 05 May 2010 it was reported that the RTA is now allowing passengers to take one medium sized bag and one small piece of luggage on the metro.
Only 4 sets of ticket gates at Mall of the Emirates station. No wonder it gets so choked up. Even the RTA says it's the busiest station.
The music. We thought it was something special for the first day. Please, please, please turn it off, we've had enough now. Or put CNN on the TV screens (but with the sound off). Update April 2010 - at last the music has been turned off. Hopefully the RTA has got the message and doesn't replace it with something else.
The long wait before the doors close. Although if it's deliberate as a kind of running in period while people get used to the metro, we can understand that. Update April 2010 - waiting times are expected to decrease after new stations are opened.
Dubai Metro check in kiosks for Dubai Airport flights
have self-check in kiosks at some Dubai Metro stations - Mall of the Emirates, Burj Khalifa (The Dubai Mall), and Financial Center (02 AUgust 2010 press release).
Passengers can choose seats and print out a boarding pass at least 2 hours before departure time.
To use the kiosk, passengers need their reservation code, ticket number, or Skywards membership number.
Passengers still need to lug their own bags to the airport though. Those with bags for check-in can go to the Baggage Drop counters, those with hand luggage only can go straight to the immigration desk at the departure terminal.
Dubai Metro limits on luggage - May 2010
luggage and baggae regulations for the Dubai Metro limit travellers to 2 bags.
First piece size limitations are 81cm width, 58cm height, 30cm depth.
Second piece maximum dimensions are 55cm width, 38cm height 20cm depth.
Dubai Metro Stations open on the Red Line
12 Dec 2012 - Danube station on the red line opened (WAM).
11 Mar 2011 - Jebel Ali Station scheduled to open (RTA announcement 05 March 2011).
30 Apr 2010 - seven new stations open on the Red Line, another three are due to open on 15 May 2010, and the remainder between then and the end of 2010 or possibly before October 2010.
20 Feb 2010 press release - the Dubai Roads and Transport Authority (RTA) announced new opening dates of April 2010 for the remaining Red Line stations, and August 2011 for the Green Line: &Mattar Al Tayer, Chairman of the Board and Executive Director of Roads & Transport Authority (RTA), announced that the Contractor of Dubai Metro P Dubai Rail Link (DURL) C is set to complete all the remaining works in the stations on the Red Line (18 stations) on 25 April 2010, and that all works in the stations on the Green Line will be completed in August 2011.& Which seems to confirm the January 2010 &inaccurate media reports& of delayed progress, which the RTA &was surprised with& at the time.
09 Jan 2010 (RTA official blog): The RTA was surprised at &some media channels circulating inaccurate reports about the project& referring to reported construction delays. The RTA blog said &The Dubai Roads & Transport Authority (RTA) confirms that Dubai Rail Link (DURL) Consortium is continuing with the construction works of Dubai Metro Project according to the planned schedule, and work is progressing normally at various sites in both the Red & Green Lines to finalize the remaining works of the project&
15 Dec 2009: The RTA said they might open the Burj Dubai metro station on the same day as the
opens - 04 January 2009. The RTA Communication Director, Peyman Younes Parham, said &We are thinking about it but it is a complicated process to put just one extra station on the line&
14 Nov 2009: An RTA press release announced that the &RTA is all set to phase out the opening of the stations in February 2010,& referring to the remaining 19 Red Line metro stations not yet open, indicating that none of the additional stations would be open before February 2010 as previously indicated.
03 Sep 2009: Xpress4me, a Dubai weekly newspaper, had a story that the 09-09-09 opening date of the Dubai Metro would be for VIP guests only, and the ordinary plebs would not be allowed to use it until the next day. The first 09-09-09 trip would be sometime between 1430 and 1600, and run from Mall of the Emirates station to Nakheel Harbour & Tower station and then to Rashidiya station. The report didn't say if the trains would be pushed by workers or operate under its own steam. Follow up reports in other press then said the first trip would be 9pm on 09-09-09 from MOTE to Rashidiya, updated to 7:45 pm according to reports on 08 September 2009.
30 Aug 2009: The Dubai RTA has announced that 10 stations will be open on the first day of Dubai Metro operations, 09 September 2009. The stations are Al Rashidiyah, Dubai Airport Terminal Three, Deira City Center, Al Rigga, Union Square, Khalid Bin Waleed (ex-Burjuman), Al Jafliya, Dubai Financial Centre, Mall of the Emirates, and Nakheel Harbour and Tower. The remainder will open at different times between September 2009 and February 2010 according to the RTA.
The Dubai Metro Red Line will have 29 stations when fully operational. However, the expected number of Dubai Metro stations opening on 09 September 2009 opening date is 9, 10, 17, 22, or 29 depending on whether you believe RTA statements, unnamed sources reported in the media, or anonymous blogs. As the opening date approached, it was clear to anyone driving past the Dubai Metro stations under construction that either the RTA had a good deal more optimism than most people or they had found a way to increase the number of hours in the day to 40 or 50.
26 Aug 2009 - &Only nine or 10 stations will open in the first phase,& - according to a &person familiar with the project& said Maktoob Business, apparently referring to the anonymous blogger from a few weeks earlier.
26 Aug 2009 - &This includes the 9 stations to be delivered for 999,& - an internal contractor email referring to request for a permit to allow an exemption from the midday work ban that applies in Dubai during July and August, according to an Arabian Business report.
09 Aug 2009 - &All the stations are not yet ready but we hope to open 17 to 22 stations out of the total 29,& - an unnamed RTA official according to a Gulf News report.
Jul-Aug 2009 - 9 or 10 stations according to an unknown blogger/forum poster (s/he supplied a list of which stations).
27 Jul 2009 - &It is almost certain that the metro will be open with only a few stations in operation in the first phase,& - Jose Paul of the consulting firm Frost & Sullivan according to Arabian Business.
27 Jul 2009 - &We announced before that we are opening all stations and there is nothing beyond that at this point in time,& - an anonymous RTA spokesperson according to Arabian Business.
Jun 2009 - &There would be no point in opening a station where there are no buildings finished,& - Mattar Al Tayer, the head of the RTA, according to various reports in response to implications that some stations might not open on time, after the announcement of Dubai Metro fares.
My City, My Metro
My City, My Metro is the RTA marketing campaign leading up to the start of the first Dubai Metro public journeys, and into 2010. The My City, My Metro campaign was launched in June 2009 and will consist of 3 phases lasting 1 year. Saatchi & Saatchi were awarded the marketing contract for the Dubai Metro.
My City My Metro phase I (June 2009): general information about design and operation of the Dubai Metro.
My City My Metro phase II (August 2009): more specific information about Dubai Metro fares, timings, security, and use of the transport system.
My City My Metro phase III:
Dubai Metro lines in operation, under development, or planned
Dubai Metro 2030 lines future expansion map
Dubai Metro 2030 map of future plans for expansion. First seen in KT report 17 Jan 2013. Unclear if original source is KT, RTA, WAM, or another body. Higher resolution image not provided.
Dubai Metro lines operating and planned (old map, possibly May 2007)
Original source unknown (RTA?), image date appears to be May 2007 - before
when a number of planned projects in Dubai were suspended, delayed, or cancelled, including the Jebel Ali Waterfront and Deira Palm Island.
List of Dubai metro lines, operating and planned
runs from Rashidiya to Jebel Ali, past
(stations at both T1 and T3), to Union Square interchange in Deira, under Dubai Creek to the Burjuman Center in Bur Dubai, then along Sheikh Zayed road above ground. First date of public operation 09 September -09). Total of 29 stations. Extension from Rashidiyah to Mirdiff (Mirdif) planned with completion expected before 2020 (07 Sep 2013 WAM news).
runs from Al Ghusais in Deira to Al Ras then under Dubai Creek to the Burjuman Center and continues above ground through Dubai Healthcare City to Al Jadaf. Total of 18 stations.
Extension from Al Jaddaf to Dubai Academic City planned with completion expected before 2020 (07 Sep 2013 WAM news).
(52 km) - an express service along Al Khail Road connecting Dubai International Airport and Al Maktoum International Airport in Jebel Ali. Planned completion by 2012 (October 2006 information). Update August 2009: under review due to economic and financial crisis. Dubai Airport has reportedly proposed an alternative to the purple line of a central rail terminal with lines branching out to airports and other destinations. Update 09 September 2009: delayed due to economic crisis according to comments by Mattar Al Tayer, the RTA head, at the launch of the Dubai Metro Red Line.
- along Emirates Road, also connecting Dubai and Jebel Ali Airports. In planning stages (October 2006 information).
Update 09 September 2009: delayed due to economic crisis according to comments by Mattar Al Tayer, the RTA head, at the launch of the Dubai Metro Red Line.
Dubai Metro Gold Line (Line 5) (Jan 2013) - from Port Rashid through Bur Dubai to Downtown Dubai, a transfer interchange station with the Purple Line in the Meydan area, out through Dubailand to the E611 road (Outer Bypass Road), parallel to the E611 towards Al Maktoum Airport, then back towards Jumeirah Palm Island but finishing when it connects with the Red Line in the TECOM area. Description based on route map, not confirmed. Timeline unknown, might not be until 2025 or later. Most of the route is deserted or very sparsely populated at the time it was announced. Different from the previously reported or announced Yellow Line.
Dubai Metro Magenta Line (Line 6) (Jan 2013) - from Mall of the Emirates along Umm Suqeim and Al Qudra roads, past Arabian Ranches, through Bawadi, and connects with the Gold Line beyond the E611 road out in the desert somewhere (well, desert at the time it was announced). A similar route was first reported as the Yellow Line in 2006. Name of route not confirmed as the &Magenta Line&, route description and information based on Dubai Metro 2030 map, and color of route marked.
Dubai Metro lines unconfirmed, proposed, suspended, abandoned or made up
- also from the MEED report 31 August 2008: &the Black line, will connect the trunk of Palm Deira with the Union Square station in the Deira area of the city.&
- a proposed tram system for the Palm Deira (maybe): &The proposed tram system, the Magenta line, will only serve Palm Deira, connecting the main islands of the project.& according to MEED 31 August 2008. Update 17 Jan 2013 - there is a route colored magenta on the Dubai Metro 2030 map released, but a different location, along Umm Suqeim Rd and Al Qudra Rd.
- part of Dubailand, under consideration according to a 30 June 2006 report in MEED (&an orange line serving D&). But then MEED said in a 31 August 2008 &The other metro route, the Orange line, will run in a loop across several of Palm Deira's islands and link to the Abu Heil and Ghubeibah stations on the Green line.&
Dubai Metro Pink Line - reported in Xpress 08 October 2009 as part of the planned Jumeirah Gardens development by Meraas. Expected to run from Deira through to Al Satwa, Jumeirah, Al Wasl, to Safa Park, then underground below Sheikh Zayed Road. The RTA apparently knew nothing about it. According to the report, an anonymous source said &Some people call it the new Pink Line, others simply call it the newest Metro line.& The report then said However, Roads and Transport Authority (RTA) officials told XPRESS they have never heard of a Pink Line or any reference to a fifth new line.
- under consideration in Dubailand according to a MEED report 30 June 2006 - &a yellow line running along Al-Qudra road serving the &. Another news item April 2008 (source unknown - Dubai RTA?) indicated the Yellow Line would be developed and operated by a consortium including Alstom and Serco. Or the Yellow Line might refer to the Jumeirah Palm monorail. Update 17 Jan 2013: the Al Qudra Road version is a magenta color on the Dubai Metro future expansion plans map.
Dubai Metro operating information
Dubai Metro hours of operation
(5am to 12:30am) daily (see table at top of page). Some sources said operating times would be
(6am to midnight).
Dubai Metro trains top speed 90 km/hr or 110 km/hr (conflicting information seen), average journey speed will be about 40-50 km/hr, not 110 kph as seen in some sources. Information applies to Red and Green lines, other lines might be faster - up to 160 kph for the Purple Line for example.
Wifi wireless internet access expected to be available en route and in metro stations.
for adults range from AED 2.00 for a short journey to AED 6.50 for a long journey. Less than half price for registered students and senior citizens monthly passholders, double price for Gold Class tickets (for those who want to sit at the front). Discounted tickets if bought in advance, or for one day.
Separate carriage available for women and children with extra space for bags and prams, and for VIP Gold Class travellers. Each train is 5 cars or cabins, of which one is divided in two - half for women and children, the other half for Gold Class travellers.
Update 26 Aug 2013 - the RTA announced that the space for women would be increased by half a cabin during peak hours starting 01 Sep 2013 - half a cabin for Gold class, two half-cabins for women and children, the other three and a half cabins for the hoi polloi. Peak hours for this initiative are
from Sun-Thu.
Gold Class carriages will have carpet and leather seats, and a nice view out of the front or rear of the train depending on travel direction - the first carriage in each train will be Gold Class (which makes it the last carriage in the opposite direction, and cattle class will get the view out the front).
Special Needs passengers will be catered for with wheelchair access and reserved spaces for wheelchairs.
Priority seating available for elderly, injured, special needs, and pregnant passengers.
Cabin capacity about 130 passengers, total capacity of each five-cabin train is about 650 passengers.
Dubai Metro operating contract awarded to Serco UK for 10 years, worth about AED 3 billion (US$820m). Serco will maintain trains, tracks, stations, central control, and provide staff. Serco run trains, hospitals, prisons, and more in the UK. Serco was also awarded a 10 year contract to operate air traffic control systems for Dubai airports, reportedly (FT 14 June 2009).
Number of passengers using the Dubai Metro expected to be about 40,000-50,000 per minute during peak hours in 2010 (assuming both Red and Green lines are fully operational), and 100,000-120,000 per minute by 2020 (probably assuming at least Red, Green, Blue, and Purple lines operational, and perhaps some of the other colors). Forecasts based on 2006 reports.
Other Dubai Metro numbers and information
17 April 2010 press release - a total of 13.68 million passengers have used the metro from 09 Sep 2009 to end March 2010, and daily passenger number is 80,000 travellers. Total number of riders expected to reach 35 million by end of 2010.
Total number of trains expected to be 131, total distance covered by Red, Green, Blue, and Purple lines expected to be 70km (probably to be reviewed). Further plans for additional lines expected total distance to increase to 318 km by 2020 with about 1.8 million passengers per day travelling on the network.
Dubai Metro trains constructed in Japan.
Project managers for architectural, civil, and structural design is Atkins Middle East.
Design consultant for Red and Green line stations and control centers is Aedas Architects.
Union Station on the Red and Green lines is apparently the largest underground metro/subway station in the world, with an area of 25,000 sq meters.
Passenger numbers on the Dubai Metro
January 2010
January 2011
4.7 million
February 2010
February 2010
4.6 million
Total 2009
Total 2010
38.9 million
Total 2011
Daily average of about 149,000 passengers according to 05 March 2011 RTA press release. Figures from RTA Statistics Office.
Dubai Metro Nol cards, tickets and fares
- more information and table of Dubai Metro fares and Nol card details.
Passengers on the Dubai Metro will use &Nol& cards (pronounced to rhyme with mole, not spelt out as n-o-l), which will come in 4 different colors. Nol means &fare& or &transport cost& in Farsi and/or Arabic. Nol card sales started on 20 August 2009 with the Silver Cards being the first available, from RTA service centers, and Dubai Bus stations.
Standard single ride ticket prices range from AED 2 to AED 6.50, making the Dubai Metro one of the cheaper subway / mass transit systems around. Even cheaper tickets available for students and the elderly, 30 day passes also available, and more expensive VIP tickets for distinguished travellers.
Dubai Metro wireless broadband internet network
Wireless internet access available in Dubai Metro trains and stations, operated by Du Telecom of Dubai.
WiFi access was free initially, but became fee-paying in October 2009.
WiMax network upgrade provided by Nomad Digital, a UK based mobile services provider specialising in the transport sector (26 October 2009 reports).
Dubai Metro trains run along a corridor of wireless coverage supplied by WiMAX radios located along the metro routes.
Dubai Metro Feeder Lines
In 2005 and 2006 there were reports of several proposed monorail feeder lines to connect various areas and developments with the Dubai Metro. Possible and proposed locations for the additional light rail systems included Al Sufouh, Business Bay, City of Arabia, DIFC, Downtown Burj Dubai, Dubai Festival City, Dubai Waterfront, Dubailand, Palm Deira, Palm Jebel Ali, Palm Jumeirah. Apart from the , which isn't connected to the Dubai Metro anyway, and the
(under construction in ), the others have faded away (as has progress on most of those developments in 2009). However there will be feeder bus services through the more populated areas of Dubai linking with the nearest Dubai Metro station.
Shops and retail facilities in Dubai Metro stations
Dubai Metro stations will each have from 2 to 12 retail outlets (see pages about each of the Dubai Metro lines for a table with numbers of shops at each station) including a convenience store in each station.
There are 52 convenience store contracts available, one for each station on the Red and Green lines. Total number of stations is 47 so some stations will have two stores? In August 2009, the RTA announced that eating and drinking would not be permitted on Dubai Metro trains, partly contributing to the decision by Last Minute to pull out (Arabian Business 27 August 2009).
Total of about 100 shops on each of the Red and Green lines.
Shop sizes range from 10 square meters to 600 sq meters.
24 Seven (abandoned bid July 2009) - was bidding on 20 stores.
ENOC Zoom convenience stores - 18 outlets to open on the red line, 10 on the green line. On 09-09-09 two
shops open at Rashidiya station, one at Mall of the Emirates station. Open .
EPPCO - some of the Last Minute outlets?
Last Minute - had contracted to operate 28 stores, cancelled Red Line deal for 18 stores 27 August 2009. Might still open 10 stores on the Green Line.
Rami Deli - first one open at Khalid Bin Waleed station, 10 stores planned for Red Line.
Starbucks - 6 outlets?
List of Dubai Metro stations with shops
Nakheel Harbour and Tower
Mall of the Emirates station - Zoom convenience store
Mall of the Emirates metro link walkway has Better Life, Borders Express, Cold Stone Creamery (but no ice creams on the metro trains sorry), ECity, EMax, Home Sweet Home, IDdesign furniture, Jacky's Electronics, Nokia, Paperchase (stationery), UAExchange.
Financial Center station - Chiquita fruit juice bar
Khaleed Bin Waleed station (ex-Burjuman station) - Ramee Deli, Zoom convenience store.
Union Square - Asia Exchange Center, Internet Heroes Express, Metro Community Pharmacy, Waxy's Cafe
Deira City Center
Dubai Airport Terminal 3
Rashidiya - Zoom convenience store
Metro Park n Ride facilities
A few stations on the red and green lines will have large car park facilities. So far they will be Rashidiya Stationa, and Nakheel Harbour and Tower Station on the Red Line (about 3000 car parks each), and Etisalat Station on the Green Line (6000 car parks).
Car parking might be available to varying degrees at other metro stations (good luck trying to find anything at Union Square or Baniyas Station though).
Park n Ride carparks free to public transport users.
Carpark charges AED 10 per hour or AED 50 per day for those not using public transport.
Gulf News reported on 17 May 2009 that People commuting by the Dubai Metro will be allowed to park their cars for free, according to information from the Roads and Transport Authority Dubai (RTA), but the free car parking would only be at Dubai Metro Rashidiya, Al Qusais, and Jumeirah Island stations. Gulf News did not include the name of the RTA official from whom they obtained the information, or quote him/her.
Dubai Metro Tunnel Boring Machines (TBM)
Al Bugeisha, AlBugeisha (TBM1), assembled in Japan, arrival in Dubai November 2006, tunnel boring start January 2007 from Union Square to Burjaman for the Red Line.
Al Wugeisha 2 TBM2 - Union Square to Al Rigga, Al Rigga to Deira City Center.
AlWugeisha 3 (TBM3) on the Green Line, arrived September 2007, tunnelboring from Al Ras to Burjaman, Union Square to Salahuddin, Palm Deira to Al Ras.
Dubai Metro History and Timeline
30 Sep 2013 - Energy Station on the Red Line opens.
07 Sep 2013 - announcement (WAM news) that Red Line would be extended from Rashidia to Mirdiff and Green Line from Al Jadaff to Academic City, operational by 2020.
25 Dec 2012 - Dubai Mall metro station link to the Dubai Mall opened. Length is 820m, is an enclosed airconditioned walkway with 10 travelators. Capacity 13,500 persons per hour. About 15-20 mins walking time between station and mall.
12 Dec 2012 - Danube station on the Red Line opened.
03 Jan 2012 - Emaar Malls announced that an airconditioned glass tunnel walkway would be built from the Dubai Mall metro station to . Completion planned for sometime in 2013.
Q4 August 2011 - Dubai Metro Green Line expected to open (originally scheduled for March 2010). Further delay in 10 April 2011 news.
15 Mar 2011 - discounted Blue Nol Cards can be applied for at metro and bus stations, or online at www.nol.ae (RTA announcement 28 February 2011).
10 Feb 2011 - RTA announced
for senior citizens, students, and special needs travellers. Only a year and a half later than planned.
01 Aug 2010 - Green Line track complete, testing starts (GN 02 August 2010).
01 Jul 2010 - record number of 130,529 passengers used the Dubai Metro in one day (GN 02 Aug 2010).
19 Jun 2010 - Green Line stations almost all structurally complete, interior finishing a bit over halfway complete. Al Qusais Park-and-Ride facility 75% complete (RTA press release).
15 May 2010 - 3 more stations due to open on the Red Line - GGICO, Dubai World Trade Center, and Al Quoz
30 Apr 2010 - another 7 metro stations open on the Red Line - Ibn Battuta Mall, Dubai Marina, Dubai Internet City (TECOM), Emirates Towers, Al Karama, , and
25 Apr 2010 - Emirates, Airport Terminal 1, GGICO, Al Karama, World Trade Center, Dubai Marina, and Ibn Battuta stations scheduled to open with the remainder opening later in 2010. Update: new station openings delayed until 30 April and 15 May 2010.
04 Jan 2010 -
(Burj Khalifa) station opened.
09 Sep 2009 at 9pm - opening ceremony at Mall of the Emirates station on the Dubai Metro Red Line. Public operation started on 10 September 2009 with 10 stations open and the other 19 delayed until February 2010 or later.
May 2009 (or earlier) - Dubai Metro Purple Line plans put on hold.
Feb 2009 - RTA commences new Integrated Rail Master Plan study to look at a revision of the Dubai Metro rail network. Study being carried out by Parsons Brinckerhoff with completion expected in 2010.
Mar 2008 - first Dubai Metro train delivery expected in Dubai
Mar 2008 - trial runs begin on the Red Line near Jebel Ali (originally scheduled for November 2008).
30 Oct 2007 - Purple and Blue metro lines announced at a MEED railway conference by Abdul Redha Abu Al Hassan, the Director of Planning at the RTA.
21 Mar 2006 - Dubai Metro Project officially announced and inaugurated, with completion scheduled for April 2010 (bothe Red and Green lines).
01 Nov 2005 - Roads and Transport Authority Dubai (RTA) created by the Dubai Government.
Jul 2005 - Design and Build contract awarded to Dubai Rail Link (DURL), a consortium including Kajima Corporation, Mitsubishi Corporation (consortium head), Mitsubishi Heavy Industries, Obayashi Corporation (all from Japan), and Yapi Markezi of Turkey. Also referred to as the Japanese-Turkish Metro Joint Venture (JTMJV)?
Oct 2004 - tender for Dubai Metro launched
Feb 2004 - Dubai Metro is a go. Dubai Rail Project (DRP) estimated construction cost AED 14.3 billion, length 69.2 km (50 km red line, 19.2 km green line), transfer stations at Al Ittihad Mall and Bur Juman Center, total trains 99, each train 5 carriages and 400 passengers, trains to have separate women and children section, and first class section, capacity 27,000 passengers per month on the red line, 18,000 on the green line. Estimated operating cost of AED 570 million per year to be met from fares and advertising revenue. General Co-ordinator of the DRP is Nasser Ahmed Saeed (International Rail Journal 18 March 2004).
- more detailed engineering and technical design specifications determined, tender documentation for Design and Build contract prepared (study PS007).
- planning study (PS002 - Dubai Transit Options) resulted in initial designs for a main rail corridor and a Central Business District route.
- feasibility study (R1700 or R700) concluded that a rapid transit metro system would be needed in Dubai.
Dubai Metro Themes
Each Dubai Metro station design on the Red and Green lines will be based on one of 4 themes - Air (11 stations), Earth (12 stations), Fire (11 stations), or Water (13 stations). See lists of stations for theme for each station.
Dubai Metro train interiors
will be based on a Water and Air theme.
The outer shell appearance of the metro stations is not supposed to remind you of beetles (as it might appear from above), but reflects the pearl-diving history of Dubai.
Dubai Metro Cost
Initial projected cost of the Dubai Metro was about AED 14 billion, then AED 15.5 billion (US$4.22 bn) in 2005 for the Red and Green lines.
Projected cost had increased to AED 27.9 billion (US$7.6 bn) for the Red and Green lines according to the RTA on 30 August 2009, due to track extensions, additional stations, an additional depot, and design revisions.
Dubai Metro revenues and profit
Given the cheap
announced, it seems unlikely that the train system will be a profitable venture, but that wasn't the motivation behind the metro project anyway.
Revenues of AED 17 billion ($4.6 billion) expected in the 10 years from
according to an Emirates Business report 08 September 2009.
The above figure includes AED 1.8 billion from the Dubai Metro naming rights.
The Red and Green lines cost more than that in construction costs, so without adding on operating costs, there's already a shortfall of more than AED 1 billion per year (AED 1000 million!). The RTA gets its fair share of bad press (sometimes deserved) but the next time someone whines about them only interested in making a profit (from
for example), that's a figure worth tossing into the conversation.
Additional benefits of the Dubai Metro in economic terms could be several billion dirhams also. The DIFC chief economist, Nasser Saidi, on 07 September 2009 put a number of AED 17-28 billion as the possible increase in productivity from
due to the Dubai Metro. So if the RTA got hold of that on top of the ticket revenues, they might break even after all.
Dubai Metro depots
Etisalat (Al Qusais) - main depot on the Green Line
Rashidiya - main depot on the Red Line
Jebel Ali Free Zone (JAFZ) - auxiliary depot on the Red Line
Dubai Metro public transport connections
Most Dubai Metro stations will have buses and taxis waiting outside.
Some stations, for example Al Ghubaiba Station on the Green Line, are located at Dubai Bus Terminals.
Water Bus access will be available at stations close to Dubai Creek.
Dubai Metro tickets will be unified, meaning they will be valid on other public transport services in Dubai as part of the same journey without extra charge, except for single ticket purchase bought with the Nol Red Card.
Dubai Metro naming rights
was granted naming rights to Al Quoz station for 10 years according to an RTA press release 12 May 2010, bringing the total number of stations with naming rights to 21?
Before the Dubai Metro started operating, the RTA sold naming rights to 23 stations on the Dubai Metro Network: 11 on the Red Line, 7 on the Green Line, the 2 transfer stations (reduced to 1 after the Burjuman Center withdrew), and 3 elsewhere for extensions or other lines (numbers based on RTA branding map).
Naming rights were sold for a total of AED 1.8 billion according to comments from the RTA boss published in Emirates Business 24/7 on 08 September 2009
Companies were able to bid for the right to rename the station and have corporate branding put in place, hence the result that Al Ghusais Station was renamed as Etisalat Station for example. More details of which stations were renamed on separate information pages for each line.
There were restrictions (no individual branding, no companies involved with pork, alcohol, or other products and services against Islamic culture).
The naming rights are valid for a limited time - 10 years?
Dubai Metro miscellaneous facts and numbers
Dubai Metro Red Line completed in just over 4 years (49 months) (Mattar Al Tayer in Emirates Business 24-7 on 08 September 2009)
154 contracting companies employed in the construction of the Red Line (MAT-EB-08-09-09)
30,000 workers employed in construction of Red and Green lines (MAT-EB-08-09-09)
3 million passengers (approx) used the Dubai Metro in the first 2 months of operation (10 September to 09 November 2009)
57,000 trips per day on average in first 2 months of operation
1.2 million Nol cards sold including 900,000 Silver Nol cards up to 09 November 2009 (RTA comments reported by Emirates Business 24-7 on 09 November 2009).
Dubai Metro Eid and National Day 2009 operating times (announced by RTA 25 November 2009)
Dubai Metro operating hours for Eid Al Adha and UAE National Day holiday period (from Thursday 26 November to Friday 04 December 2009) were announced as 0630 to 0030 (half past midnight) including Fri 27 Nov but from
on Fri 04 Dec 2009. The RTA will monitor passenger traffic with a view to possibly extending Dubai Metro hours slightly, according to Peyham Younes Parham when talking on Dubai Eye radio on Wed 25 Nov 2009.
Last update Wednesday 24-Dec-2014
Related pages
- should be up and running a few years after the Dubai Metro starts.
- under construction, will connect to the Red Line of the Dubai Metro in Dubai Marina from Nov 2014.
- list of bus routes feeding into Dubai Metro stations.
- details of tickets and fares.
- forum topic, ask questions and/or add your comments about the new metro.
- started operating 30 April 2009.
RTA Dubai - government authority in charge of the Dubai metro.
Related websites (new window)
- official Dubai Metro information from the RTA
- list of some websites about the Dubai Metro

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