手机卡升级为4G卡 电话号码　竟然变成陌生号码
来源：姑苏晚报
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本报讯(记者　朱晓)近日，市民张女士打进12345热线求助，自己的手机卡在升级为4G卡后，老是接到莫名其妙的电话，细问后才知道，自己的手机号码竟然变成了一个陌生号码。
3月26日，张女士去桐泾路上的一家通信公司营业厅办理换卡业务，将原来的2G手机卡升级为4G卡。办理时，张女士特意咨询了，升级为4G 卡后，手机号码不变，只是需要将原来的卡剪成小卡。然而，当天办完升级后，张女士却一连接了好几个莫名其妙的电话。一开始，她以为是别人打错了电话，可是随着陌生电话越来越多，心里不由得犯起了嘀咕。
第二天，张女士留了个心眼，仔细询问了打来电话的人，这才知道自己的电话号码已经变了。疑惑之下，张女士拨打了自己原本的电话号码，发现竟然有别人在使用。于是，她打电话联系了运营商，要求更改号码，但是由于无法提供密码，没能操作成功。
升级为4G卡，连电话号码都会变?记者联系了该运营商的客服热线，工作人员表示，原先2G网络的老用户升级4G网络，只需要到营业厅换成小卡即可，电话号码不会变。那张女士遇到的情况是怎么回事?该运营商核实后回复，营业厅工作人员在办理升级业务时，由于疏忽将两个号码弄错了，目前已经分别联系机主重新办卡或更换卡，对于产生的费用将会作退费处理。
责任编辑：
备案号：苏ICP备号2013 - 欲藏 - 博客大巴
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