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08-05 16:02
08-05 14:48是不是买汽车保险的渠道不同，获得的理赔服务也不一样啊？_百度知道
色情、暴力
我们会通过消息、邮箱等方式尽快将举报结果通知您。
是不是买汽车保险的渠道不同，获得的理赔服务也不一样啊？
/anli//anli/74628.shtml" target="_blank">http://chexian买汽车保险<a href="http://chexian
我有更好的答案
赔付的金额是相同的，只是享受的理赔服务不一样，渠道和保险公司的业务来源有关系。
采纳率：28%
帮你修车的快些是这样的，你要是从4S店或修车地方买，他们会给你垫付
本回答被网友采纳
保险公司的售后服务应该是一样的
至少平安保险不是这样的，不但可以自己选修理厂，理赔速度也还好
我在平这的官网上买的车险，也资询过没有什么区别，，，，并且出险以后还可以享受自己选择修理公司修理！
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等待您来回答比一比，哪家保险公司服务好
本报讯（记者杨绪忠）前天，宁波保险业开展了车险理赔服务现场测试，从电话接通情况、到达时效、基本技能等方面对28家车险公司作了现场模拟评比。结果显示，全市车险理赔服务质量继续得到有效提升。
从现场测试的到达现场时间、专业技能和公众服务形象等环节看，整体成绩较往年有明显提升。28家测试公司中，21家保险公司在30分钟内到达事故现场，到达现场及时率为75％，较上两年提高了25个百分点。浙商、利宝等中小新公司的理赔服务水平提升较快，缩短了与大公司之间的差距，带动了行业整体理赔服务水平的提升。
从电话接通情况来看。28家保险公司中，16家公司的报案电话能在首次接通并在10秒钟内接听，2家公司第三次才接通。接听人员均能正确指导客户处理理赔事项。
从到达实效看。28家保险公司中，21家公司的查勘人员在半个内到达模拟事故现场。其中最快的是太保和太平，用时不到10分钟。
从基本技能看。基本技能测试满分20分，得分最高18分，为利宝财险；最低得分6分，为永安财险。
据悉，近三年来，监管部门除了抓好现场查勘服务质量，还从清理未决赔案、缩短结案周期入手，切实提高保险消费者的服务体验，行业平均结案周期从2012年的22天缩短至18天，3000元以下平均结案周期从2012年的18天缩短为14天。
本次测试采用现场直播的形式，各保险公司负责人在保监局会议现场实时观看车险理赔服务现场测试全过程，切身感受本公司和保险行业在车险理赔服务方面存在的问题和不足。“让表现不佳的公司负责人出出汗，露露脸，给予有力的警示和鞭策，有利于进一步提高保险业的服务水平！”宁波保监局相关人士表示。
今后，宁波保监局还将采取不定期抽查的方式开展现场服务测试，督促保险公司继续优化服务资源配置，切实提升理赔服务质量和效率。
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