it's good39;s++a++good+numbers为啥用a?

是不是觉得学了这么多年英语,打个电话应该没啥问题了吧……下面首先就有几个最基础的问题,试试看你是否答得上来吧!1. 给你一串电话号码,01712223344,该怎么念?不要告诉我你老老实实一个字一个字地念下来了……2. 不知姓名的人来电话,你怎样询问对方名字?要礼貌地问哟。3. 在工作岗位接起电话,你第一句要说的是什么?“Hello?”如果你这么说,会被骂不专业的……自报家门?没错,但可不是说“I am”或者“My name is”哦……4. 对方找的人正是你,你应该怎么说?“Yes, I am.”?“ Yes, this is!”?都错!以上问题你是否能流畅答出来?如果不能,就接着往下看,答案都在里面了。1 怎么念电话号码 Giving numbers念一串电话号码时,最好每三个或四个数字中间停顿一下。连在一起的两个或三个相同数字,可以用double或triple,比如:222读作triple two;3344读作double three, double four;5555可以读作double five, double five,如果要说“five five five five”也可以,但是不要说four five哦,那是45。2 邮箱地址怎么说 Saying email addresses@ 读作 “at”,所以,John@gmail.com就是"John, at, gmail, dot, com"。如果用户名的部分有标点符号,常见的几种这么读:/ 读作"forward slash"。– 读作 "hyphen ['haif?n]" or a "dash"。_ 读作 "underscore"。3 接通电话 Getting through很多人在打电话的时候,并不会自报家门,所以你可以礼貌地问对方的姓名,人家不会生气的。例子:A: Can I speak to Mr Smith, please? / Is Mr Smith there, please?我能和史密斯先生通话么?/ 史密斯先生在么?B: May I ask who's calling? / Could I have your name, please?请问您是?/ 能否告知您的姓名?A: Yes, this is Tom Cruise speaking.我是汤姆·克鲁斯。在公司里,接起电话要先报上自己的名字,而不是问对方是谁,“Who's there?”听起来很不礼貌。但是不要说“I am”或“My name is”,直接在自己的名字后面加上“speaking”就可以了。比如,Hello, John Smith speaking.你好,我是约翰·史密斯。最好再加上公司的名字:?This is John Smith from China Daily.我是中国日报约翰·史密斯。如果对方找的人正是你,对话则是这样的。A: Can I speak to Jane, please?可以帮我接一下简吗?B: Speaking.我就是。4 留信息 Leaving or taking a message对方要找的人不在,你可以说明情况,注意在句首礼貌地加上“I'm afraid”或者 "I'm sorry"。比如:I'm afraid Mr Smith is out of the office today.抱歉史密斯先生今天不在公司。其他可能的情况还有:off sick today.请病假了in a meeting.开会中on holiday.休假了或者I'm afraid his line is engaged.他正在通话中。接下来,你就可以问对方是否需要留信息。A: Would you like to leave a message?您需要留个言么?B: Could you ask him to call me back? / Could you ask him to return my call?能否让他给我回个电话?/ 能让他给我回个电话么?如果你想让对方帮忙捎个信,则要说,Could you take a message?5 打给陌生人 Calling someone you don't know可能你的老板让你给一个不认识的人打电话,那你就应当先自我介绍,然后提一提老板的名字。A: Hello, this is Sarah Brown calling, from China Daily.你好,我是中国日报的沙拉·布朗。B: Hello, what can I do for you? / Hello, how can I help you?你好,我能为您做点什么?A: I'm calling on behalf of Tom Cruise./ Tom Cruise suggested that I call you./ Tom Cruise asked me to call you.我是代阿汤哥来电话的。/ 阿汤哥让我给您打电话。6 通话有问题时 When there's a problem听不清对方的话I'm sorry, could you speak up, please?不好意思,你能大声点吗?I'm sorry, I can't hear you very well.不好意思,我听不清您的话。I'm sorry, the line's bad – could you repeat what you just said?不好意思,线路很差,您能重复一下刚刚的话么?没听懂对方的意思I'm sorry, could you repeat that please?不好意思,你能重复一下吗?Sorry, I didn't quite catch that.不好意思,我没听清。Sorry, I didn't catch your surname.抱歉,我没听清你的姓名。I'm sorry, I didn't get that. Could you say it again, please?不好意思,我没听到,您能再说一遍么?I'm afraid I don't follow you. Could you repeat it, please?不好意思,我没听明白,您能重复一下么?I'm sorry, I'm not sure I understand. Would you mind explaining it again, please?不好意思,我好像没弄懂,您介意再解释一下么?纠正对方的说法Actually, it's 16, not 60.事实上,是16,不是60.(着重强调引起困惑的词)I'm sorry, but I think there's been a misunderstanding. The payment's due next week, not next month.不好意思,但我认为这里有点误会。这笔账下周到期,而不是下个月。I'm sorry, but that's not quite right..不好意思,不是这样的……确认自己是否理解正确So if I understand you correctly…所以如果我理解得正确的话……When you say… do you mean…?你说的……,是……意思吗?学习完毕,我们再来一组小测试巩固一下。1. Good morning. Can you put me __ to Susan Black, please?a. backb. onc. throughc. put someone through:将某人接通到另一个电话。2. I'm afraid that Dan is tied __ at the moment.a. onb. throughc. upc. tied up: 忙着做某事3. Can I read that __ to you? Your phone number is 00 44 ....a. awayb. backc. onb. read something back:重复确认诸如电话号码之类的口信或者信息4. I'm not sure if she's in yet. Hold __ and I'll check for you.a.backb.onc.upb. hold on:等等5. Hang __ - let me get a pen. OK, so what's your number again?a.inb.onc.upb. hang on:稍等片刻,比hold on语气更随意些(more informal)。6. If you get a nuisance call, just hang __.a.onb.throughc.upc. hang up:挂断电话,也可以说成“put the phone down on someone”。a nuisance call:骚扰电话。7. It took me 30 minutes to get __ to customer service.a.overb.throughc.upb. get through to a person:试图打通某人的电话8. Can you get __ to me later today?a.backb.throughc.upa. get back to someone:给某人回电话(来源:中国日报网双语新闻微信 编辑:左卓 赵璠<实习>)

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